We want you to love your Perch™ Squat Stool. Every order is backed by our 60-Night Comfort Guarantee — use it for two months, and if your mornings aren't easier, we'll make it right.
Not satisfied for any reason? Contact us within 60 days of delivery for a full refund or a free replacement. In most cases you won't even need to ship the item back — just reach out.
Approved refunds are issued to your original payment method within 5–10 business days. We keep our refund policy generous on purpose — your peace of mind matters more to us than a single sale.
If your order arrives damaged or incorrect, email us a photo and we'll send a replacement right away at no cost.
Email drainlysupport@gmail.com to start a return or refund.
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